First sample from a new supplier
Photos look fine. You need eyes on the real thing before you wire a deposit or approve tooling.
Shenzhen sample & carton witness
Your sample, opened by a real product team — before you approve bulk.
Photos, video, measurements, and a clear Green / Amber / Red summary. Independent of your supplier. Pay first → we send the receive address → report typically 24–48h after arrival.
Pay before address
In-house product team
Not a lab certificate
Green
Amber
Red
report.parcelwitness / PW-DEMO-001
Amber
Facts first
Vs your brief
| Color | Matte black — matches |
|---|---|
| Blade length | 27.8 cm (brief ~30 cm) |
| Surface | Light mold flash ~8 mm |
| Packing | Polybag only — freight risk |
Photos24 files
Video4:12
MeasuresTape + scale
Verdict1-pager
Mismatch vs listing · Packing risk · 3 questions to ask supplier
Turnaround24–48h after we receive
IndependenceIndependent of your supplier
Who opensEngineers · designers · PMs
AddressOnly after payment
Who it’s for
If you’re here because…
Three common situations. Same desk. Same Green / Amber / Red decision language.
Golden sample vs production carton
Catch swaps, packing shortcuts, and finish drift before you scale an order that can’t be undone.
Hardware / electronics sample
Fit, finish, labels, packing, basic power-on & spec checklist — without pretending we’re a certification lab.
How it works
Pay → brief → ship → report → decide
No street address on this site. You get the Shenzhen receive address only after payment, with your Job ID.
Pay
Photo Check or Full Witness. Add Hold, Rush, or product-team checks.
Submit
Short brief: must-be-true points, listing screenshots, tracking.
Ship
To the Shenzhen address we email after payment. We don’t book freight.
Get
Organized media + facts-first report. Typically 24–48h after receive.
Decide
Approve, renegotiate, or walk — with a clear Green / Amber / Red.
Who opens the box
Engineers and designers open your carton — not a random phone snap.
In-house Shenzhen product team that already ships hardware and consumer goods. They catch fit, finish, packing, materials, and listing mismatches that a marketplace selfie misses.
Hardware engineerFit · fasteners · PCB visual
Industrial designerFinish · feel · dimensions
Product managerBrief · listing · packing
We are not a certified laboratory. We are experienced eyes on your side of the table.
Pricing
Fixed packages. No man-day math.
Sample / first-carton witness — not a factory AQL day rate. Address sent only after payment.
Photo Check
$149 USD
Best for a fast visual reality check.
- 20–40 organized photos
- Packing notes
- Defect / mismatch list
- Green / Amber / Red one-pager
- 24–48h after receive
Recommended
Full Witness
$229 USD
Everything in Photo Check, plus evidence depth.
- Everything in Photo Check
- Unboxing video (3–8 min)
- Key measurements + weight
- Closer defect close-ups
- Supplier question list
Address is sent only after payment. We do not book international freight. Multi-unit: 2nd sample same week −20% on Photo / Full.
Add-ons
Product-team suite — stack what you need
Hold and Rush are live. New observational checks from the same Shenzhen eng / design / product desk — price placeholders until locked.
Hold + forward
+$79
Hold ≤7 days and coordinate pickup / handover with your forwarder or agent. Photo of handover included.
We don’t book international freight
Rush
+$60
Same calendar day if received before 12:00 China time. Capacity-limited.
Ask before you ship
Fit & finish pass
$99–$199
Assembly, fasteners, gaps, surface finish, feel — structured notes vs your brief.
New Observational
Packing & materials
$99–$199
Layers, inserts, crush risk, material / smell / residue notes for freight and listing honesty.
New Observational
Electronics Spec Check
$99–$199
Labels, ports, connectors, basic power-on / function vs brief when safe and requested.
New Not a lab cert
PCB / assembly visual QC
$99–$199
Board / assembly visual: solder looks, missing parts, cable routing, obvious workmanship — checklist vs your photos or drawing.
New Visual only
Hardware checks by builders — not a certificate factory.
When you add product-team checks, the same desk runs a structured observational checklist: labeling, connectors, fitment, materials, packing, basic function if safe and requested, critical measurements vs your brief.
Inside a report
The deliverable is the product.
Facts first, then verdict. Organized folders you can forward to a supplier without rewriting the story.
- Photos Arrival · hero · sides · labels · defect close-ups
- Video Continuous unbox on Full Witness
- Measures Tape / scale vs your must-be-true list
- Verdict Green / Amber / Red + supplier questions
Demo uses a product we bought for training — not a client SKU.
one-pager · Green / Amber / Red
Green
| Arrival | Sealed · weight noted |
|---|---|
| Vs brief | Checklist scored |
| Defects | Ranked, photo-indexed |
| Ask supplier | Ready-to-send questions |
Approve path
Renegotiate
Walk
Scope
Clear boundaries build trust.
Yes
- Independent Shenzhen open
- Organized photos (video on Full)
- Compare to your written brief
- Plain-English Green / Amber / Red
- Product-team observational add-ons (fit/finish, packing, materials, electronics/spec, PCB visual)
- Hold / Rush when capacity allows
No
- Lab / CE / FDA / UL certificates
- Bulk match guarantee
- Sourcing or factory payment
- Customs brokerage
- Booking international freight
- Publishing your product without opt-in
FAQ
Straight answers
Do you share the address before I pay?
No. Pay first, then we send the Shenzhen receive address and Job ID. The street address is never published on this site.
Is this a lab test?
No. Observational photo/video inspection only. Electronics, spec, fit/finish, packing, and PCB visual add-ons are still observational checklists — not IEC/UL/CE certification.
How fast is the report?
Typically 24–48 hours after we receive the parcel (China time). Rush (+$60) is same calendar day if received before 12:00 China time, capacity-limited.
Can you hold or forward the sample?
Yes — Hold ≤7 days + forward coordination to your agent is +$79. We coordinate handover; we do not book international freight.
Will you post my product on social?
Only with your opt-in, anonymized. Otherwise we use demo content we bought for training.
What if the parcel never arrives?
If the parcel never arrives after 21 days, the fee is refunded minus any paid local handling. If we fail to deliver a report within 72h after receive without cause, full refund.
What can’t you accept?
Illegal goods, weapons, drugs/pharma, live animals, obvious counterfeits, high-value jewelry/watches, cash/gift cards, and unsafe bulk lithium beyond a normal sample without prior written OK.
Stop guessing from supplier selfies.
Book ParcelWitness — pay, ship, get the report. Stripe checkout coming; until then email hello@ and we’ll send payment + intake.
Pay before address · Report typically 24–48h after receive · Observational only